Matterport Pro3 Repair and Servicing Now Available in the UK
Posted by Matt Lacey on
We are pleased to announce that we now offer repair and servicing for Matterport Pro3 cameras directly within the UK, providing a faster and more convenient solution for customers who rely on Matterport technology for 3D capture and digital-twin workflows.

Until now, users experiencing issues with their Pro3 devices typically had to send their cameras to service centres in Spain or the United States, resulting in extended turnaround times and added logistical challenges. These overseas repair routes often required 4-8 weeks before equipment was returned, creating significant disruption for businesses that depend on continuous digital-capture capability.
With Survey Tech now able to support Pro3 servicing domestically, customers can benefit from:
- UK-based repair and service options
- Substantially reduced turnaround times compared to overseas centres
- Simplified logistics, with no international shipping or customs processes
- A single point of contact for Matterport sales, support, and servicing
This development provides a more efficient pathway for maintaining Matterport equipment and helps ensure that digital-capture workflows remain uninterrupted. Whether used for construction progress documentation, property marketing, facilities management, or asset recording, the Pro3 is a critical tool for many organisations. Faster access to servicing means less downtime and greater operational continuity.
Introductory Offer for New Clients
For a limited introductory period, new clients will be eligible for a special calibration rate of £195 + VAT. Please note that shipping or courier services will incur an additional fee of £30 + VAT.
Survey Tech has supported the surveying and construction industries since 1997, and the addition of Matterport Pro3 servicing strengthens our commitment to providing reliable equipment solutions and responsive support for customers across the UK.
For more information or to arrange a service assessment for your Matterport Pro3, please contact our team.
Email: info@survey-tech.co.uk
Contact number: 020 8640 2960